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Shipping & Returns

By processing your order payment and completing an order with us, you are accepting the following terms and conditions regarding the shipping and delivery of your purchase.




UAE  🇦🇪

Delivery across all Emirates

  • Same-Day Delivery in Dubai is AED30 (for all orders placed before 12PM)
  • Next-Day Delivery within the UAE is AED20 (for all orders placed before 4PM)
  • Please make sure you provide us with the correct mobile number to avoid any delays.


GCC  🇸🇦 🇰🇼 🇶🇦 🇧🇭 🇴🇲

  • Standard shipping for MEA Region (3-5 days)
  • A flat delivery charge of AED50 applies.



International orders

  • Standard shipping in 5-7 working days across major destinations worldwide.
  • A flat delivery charge of USD60 applies.


Tracking Your Order

Following your purchase, you will promptly receive an email containing your parcel's tracking number. This tracking number can be utilised to monitor the progress and estimated delivery time of your shipment.


Additional Information

We are not responsible for lost packages if the customer has provided the wrong address. It is the customer's responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, cannot offer reimbursement for this package.

Customs policies vary from country to country. All applicable fees, taxes, and duties are your responsibility.


Return and Refund Policies

We treat hygiene and our customers’ safety as our top priority, so only items satisfying the below conditions can be returned for a refund:

  • Unopened and Unused Products
    Provided the products are unused and unopened, we can accept the return of the product for a full refund or exchange within 3 days of purchase.
  • Damaged or Defective Products
    In the unlikely event that you receive a cosmetic product that is damaged or arrives in poor condition, we will gladly accept next day returns and provide a full refund or exchange.


All goods will be inspected on return. We try hard to accept all returns, in the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. If this does happen, we may ask you to cover the delivery costs.
Any Further Issues or Inquiries?
Please contact us at and we will look into this for you as soon as possible.

Use coupon code WELCOME10 for 10% off your first order.


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